Cancellation & Refund Policy

We strive to provide a seamless experience for all our applicants, ensuring transparency in the cancellation and refund process. Please read our policy carefully before applying:

Cancellation Before the Draw

• If you wish to cancel your booking at least 2 days before the scheduled draw date, you are eligible for a full refund of the booking amount.
• The refund will be processed and credited to your registered bank account within 45 days of submitting the cancellation request.
• No additional charges or deductions will be applied for cancellations made during this period.

Cancellation After the Draw

• In the event of cancellation after the draw, the booking amount will be deemed non-refundable, and no refunds will be processed under any circumstances.
• We encourage applicants to review their decisions before the draw to avoid any inconvenience.

How to Request a Cancellation and Refund

• Submit your cancellation request in writing through email or by visiting our office in person.
• Ensure all required documentation is provided to avoid delays in processing.
• Refunds are directly credited to the bank account you registered during the application process.

Key Points to Remember

• Refund processing is subject to internal verification and documentation checks.
• Refund timelines are strictly followed, ensuring a smooth experience for applicants.
• Please be mindful of the cancellation deadlines to avoid forfeiture of the booking amount.

We are committed to maintaining clarity and fairness in our processes. If you have any questions or need assistance, our support team is always available to help.

FAQs:

1. Can I cancel my booking before the draw?

Yes, you can cancel your booking at least 2 days before the draw and get a full refund.

2. What is the refund timeline if I cancel before the draw?

Refunds for cancellations before the draw will be processed within 45 days of submitting your request.

3. Can I get a refund if I cancel after the draw?

No, cancellations made after the draw are non-refundable, and no amount will be returned.

4. How can I request a cancellation?

You can request a cancellation by submitting a written request via email or visiting our office.

5. Will I be charged a cancellation fee for canceling before the draw?

No, there are no cancellation charges if you cancel at least 2 days before the draw.

6. How is the refund processed after cancellation?

Refunds are credited directly to the registered bank account provided during the application process.

7. What happens if I cancel without providing proper documentation?

Incomplete documentation may delay the refund process, so ensure all required documents are submitted.

8. Can I cancel my application on the day of the draw?

No, cancellations must be made at least 2 days before the draw to be eligible for a refund.

9. What should I do if I don’t receive my refund within 45 days?

If your refund is delayed, contact our support team for assistance with your refund status.

10. Is the cancellation policy the same for all applicants?

Yes, the cancellation and refund policy applies uniformly to all applicants, ensuring fairness and transparency.

These FAQs are designed to address common concerns while boosting visibility through SEO best practices.